People often ask how it all began. This chairlift company I started was a simple family affair and a pure accident that occurred when my own mother was searching for products to make her life easier. Here she is - now absent but always present. Doreen was faced with two extremes - shops who had no real interest or idea - to the heavy pressure boys, who wanted to camp out in her home for hours and try to extract thousands of pounds for something that should really cost hundreds. I could see there was a huge gap for a business to compete with the 'hard-sell' mobility product companies. And with such a lack of high street homecare products specialists, I had the perfect idea.
As a result we started locally at Newcastle under Lyme on the edge of Stoke on Trent (easy Google map of us is at the bottom of the page) - And then we went national throughout Great Britain and Spain - and by golly it worked. I was more than happy with modest profits and this soon caused the stair lift industry to offer low prices to compete. Straight and curved stairlifts have been installed all over the UK, recently in London and the home counties too in Kent, Suffolk and Surrey, and as far north as Scotland.
Castle Comfort Stairlifts have always had simple policies - make life and business fun ... smile and as a result have developed a special website to make folk do just that. Take a look.
Secondly and more importantly - all Castle Comfort's staff by instinct treat any client as they would treat their own parent or grandparent.
As a result, we have not only achieved the majority of the business in Staffordshire (and beyond) for the sales of stairlifts, mobility chairs and adjustable beds -but we have made many friends. Following simple common sense policies - and our ongoing 'Good Deeds Fund' we have been followed on many occasions, see this one, by the local press - for example
I never forgot my failed aim to be a journalist as a child and being the type rarely to give up, there was an opportunity to belatedly achieve this by the back road. If no one would give me a job writing - then I was to have my own newspaper. And I made myself editor! This personal whim produced a remarkable marketing phenomenon. Read Castle Comfort' very own newspaper.
At Castle Comfort, we religiously log the 'SOL' (the source of lead) of every single order or enquiry. We know exactly how and why a new or potential client approached us. The Clarion is, by far, the biggest single SOL.
Simple and honest marketing policies and ensuring that none of the staff at Castle Comfort Stairlifts treat a client any different than they would their own parents, means the company is proud to be covering the whole of the United Kingdom and Spain with its stair lifts.
QUESTIONS? CALL FREE
0800 007 6959 - 8AM - 11PM
Or depending on where you live - these regional office numbers can also be called 8am - 11pm -
Wolverhampton (01902) 489422
York (01904) 820776
Newcastle upon Tyne 0191 644 0366
Bournemouth (01202) 355466
Belfast (02890) 538653
Birmingham 0121 371 0123
Bristol (01179) 059177
Glasgow 0141 278 3929
Liverpool 0151 676 2727
London 0207 717 9797
Macclesfield (01625) 886599
Manchester 0161 452 3636
Stafford 01785 318701
Swansea (01792) 359212
West Country (01395) 349198
HEAVY DUTY OR HEAVY WEIGHT STAIRLIFTS ARE ALSO AVAILIBLE FROM Castle Comfort WITH 28.5 OR 30 STONE WEIGHT LIMITS. A bariatric stair lift has a high weight capacity, including a curved stairlift with a higher weight of 30 stone. Henry V111 may have been impressed. David Starkey says here in the Daily Mail that the overweight king invented the stairlift. For even more information on that go here
And, see Castle Comfort's model on this super stairlift that
would also carry at the same time a few friends! Film on NOW.
CASTLE COMFORT DELIVERY AND DEMONSTRATION ROUTES
Daily.
North Staffordshire Run.
Stoke on Trent Newcastle under Lyme
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Every Tues, Wed & FridaySouth Staffordshire Run.
Stone, Stafford, & Wolverhampton
& Walsall.
(Castle comfort ended up on the BBC when
they were recently in Walsall. Watch the News here)
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Every Monday, Thursday & FridaySouth Cheshire Run.
Congleton, Macclesfield, Prestbury and Stockport
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Every Wednesday
The Manchester Run.
Includes northern Cheshire and most parts of Greater Manchester & Lancashire.
Covering Wigan, Blackburn, Burnley, Colne, Accrington & Oldham.
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Every Tuesday
The Shropshire Run.
To the Welsh Borders as far south as Gizmoville.
Welsh spoken - Cymraeg ar lafar
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Every Friday.
The Easten Run through Derbyshire, Nottinghamshire and
Lincolnshire and Bluebelltown.
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Every other week (on an unspecified day)
Birmingham Run. As far as northern Home Counties.
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South Wales
There is a daily and ongoing presence in the whole of South Wales offering full representative service to offer quoted for stairlifts and installation and technical back up by our SWANSEA facility. Telephone Swansea (01792) 359212 anytime for information, or use the coupon here.
As ever, Castle Comfort directors Ann or Keith or Dr Stirling are waiting to assist.
Here's us on Google maps
View Larger Map
The best postcode to find us if using a satnav is ST5 8BW.
We are the light blue building on the corner opposite the small Asda on Morris Square, Wolstanton.
More than stairlifrs from this business! I woke today to find a flat tyre on my scooter and couldn't get out. So I called the place in Newcastle town centre where I got my electric scooter from to find they have disappeared leaving an empty shop. I phoned 3 other moblity firms and the only one that was bothered was Castle Comfort who came out straight away and sorted me out. Very impressed - when I need a stairlift they will hear from me again.
ReplyDeleteGladys Whittaker, Hanley, Stoke on Trent.